At Lillian Explores, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make purchases from our website. By using our website, you agree to the terms outlined below.

Information We Collect

We may collect personal information that you provide directly to us when you:

  • Create an account or register on our website

  • Place an order for travel accessories, luggage, or tech accessories

  • Contact us via email or customer support

  • Subscribe to newsletters or promotional content

The information we may collect includes your name, email address, phone number, shipping address, and any other details necessary for order fulfillment.

Payment Method

Lillian Explores operates worldwide and offers Cash on Delivery (COD) as the only payment method. 

How We Use Your Information

We use the information collected for purposes including:

  • Processing and delivering your orders

  • Providing customer support and responding to inquiries

  • Sending important updates regarding your orders or account

  • Improving our services, website, and customer experience

  • Sending promotional offers if you have opted in

Sharing of Information

We do not sell, rent, or trade your personal information. We may only share your information with trusted third-party service providers (such as delivery partners) solely for order fulfillment and related services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, understand customer preferences, and improve site functionality. 

Your Privacy Choices and Opt-Out

You may choose to opt-out of receiving promotional emails or marketing communications at any time by:

  • Clicking the “unsubscribe” link at the bottom of our emails

  • Contacting us directly at [email protected] with your request

Please note that you may still receive essential updates related to your orders and account.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Changes to This Privacy Policy

Lillian Explores reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]